Active Listening – Paying full attention and responding thoughtfully

Empathy – Understanding and relating to others’ emotions and perspectives

Emotional Intelligence – Managing your own emotions and reading others’ effectively

Clear Communication – Expressing ideas confidently and clearly

Collaboration – Working cooperatively with diverse individuals or teams

Conflict Resolution – Handling disagreements constructively and calmly

Adaptability – Adjusting your approach based on the situation or people involved

Feedback Skills – Giving and receiving constructive input with professionalism

Trust-Building – Earning confidence through reliability and integrity

Motivating Others – Inspiring and energising people toward a common goal

Decision-Making – Making informed, timely, and effective choices

Strategic Thinking – Seeing the bigger picture and planning long-term

Emotional Intelligence – Managing emotions and building strong relationships

Communication – Clearly conveying vision, direction, and feedback

Adaptability – Adjusting style and strategy in changing situations

Delegation – Trusting others with responsibilities and empowering your team

Problem-Solving – Tackling challenges with creative and logical solutions

Accountability – Taking ownership of outcomes and setting the example

Motivating Others – Inspiring and energising people toward shared goals

Conflict Management – Navigating disagreements to maintain team harmony